Whirlpool automatic washing machine is a good
cash sink
I purchased
a white magic pro 700s in Dec 2008 for about
Rs 10,000/-. At that time it was one of the costliest automatic washing
machines available. I fell for the brand name
whirlpool.
PCB of the
machine which is the power supply and control unit failed after about 3
years. I had to replace it paying
about Rs 2800/- . After great efforts. And a delay of about 15 days. I tried to lodge a complaint with the company head quarters but didn’t succeed . I think it has no provision to
accept complaints from India .
Surprisingly I found no link to
the India division of the company in the
website. Finally I went thru the dealer and got it done. I had posted that
story in this blog during that time.
PCB failed
again soon. After working for about a
year or so. This time again I went thru the dealer and
got some concession in the replacement cost. I do not have this receipt with me. I have all other receipts and
documents with me.
PCB failed
again last week . After working for about 3 years . The
replacement cost this time is Rs
4600/- .
So my
advice is go for this great international brand but be prepared to shell out
more than its cost in PCB replacement alone in , say, 7 years. The PCB is
probably designed that way. To fail in about 3 years or less. Have a good look at the picture of the attached
burnt out PCB . Printed circuit side of
the smaller one blackened almost entirely .
I had to
incur additional expenditure to replace the balancing rods and other minor
repairs. At a cost of around Rs
2000/-. Which I accept as normal .
Whirlpool washing machine is good cash sink. Go for it
only if you can afford the recurring repair cost.
Tripunithura
20 Apr 2016
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